Dear Valued Customer,
We are writing to inform you of upcoming planned maintenance that will affect environments hosted in our New York region.
MAINTENANCE DETAILS
────────────────────
Start Time: May 31, 2026 at 12:01 AM Eastern (04:01 UTC)
End Time: May 31, 2026 at 6:00 AM Eastern (10:00 UTC)
Expected Outage: 4–5 hours
Region Affected: New York (NY)
WHAT TO EXPECT
────────────────────
During this maintenance window, our upstream network provider will be applying critical software upgrades to edge routers in the New York region. As a result, you may experience:
• Two or more interruptions in service
• Intermittent latency and packet loss
• Brief periods of network re-convergence
Our team will be actively monitoring the situation throughout the window to ensure services are restored as quickly as possible.
Thank you for your understanding and for being a valued AccuWeb Cloud customer.
Sincerely,
The AccuWeb Cloud Team